Refund Policy

Last updated: 12 Aug 2026

At UNHOLY, we put a great deal of care into creating and curating our events. As spaces are limited and attendance is carefully managed, we have specific policies regarding refunds and cancellations.

Please read the following carefully before purchasing a ticket.

1. All Sales Are Final

All ticket sales, RSVP deposits or other payments made to attend UNHOLY events are non-refundable and non-transferable, except where the event is cancelled or rescheduled by the organisers, or where a refund is otherwise required by applicable law.

2. Guest Cancellation / No-Show

If you are unable to attend after purchasing a ticket or confirming your place:

We are unable to offer refunds for guest cancellations or no-shows.
Tickets cannot be resold or transferred to another person unless explicitly approved by us in writing.
Failure to attend may affect eligibility for future UNHOLY events or invitations.

We strongly recommend checking your availability before purchasing your ticket.

3. Event Cancellation by UNHOLY

In the unlikely event that we need to cancel an event, we will either:

Offer a full refund of the affected ticket; or
Where appropriate, provide the option to transfer your ticket to a rescheduled date.

Ticket holders will be contacted using the email address provided at registration or purchase.

4. Behaviour & Access Revocation

UNHOLY, operated by MAGIQUE Events, reserves the right to refuse entry or revoke access to an event where an individual:

Breaches our Terms & Conditions or event rules
Behaves in a way that compromises the safety, comfort or enjoyment of others
Engages in harassment, discrimination, coercive or inappropriate behaviour
Provides false or misleading information
Fails to meet the applicable entry requirements

Where access is refused or revoked due to a breach of our rules or terms, no refund will be issued.

5. Exceptional Circumstances

While we understand that plans can change and unexpected circumstances can arise, we do not generally provide refunds due to:

Illness or injury
Travel disruption or transport issues
Change of mind
Personal or work commitments
Failure to meet entry requirements
Failure to comply with the required dress code or event guidelines
Failure to comply with our conduct, consent or community standards

Any exceptional refund request will be considered at the sole discretion of UNHOLY/MAGIQUE Events and is not guaranteed.

Nothing in this policy affects any statutory rights you may have under applicable law.

6. Contact

If you have any questions regarding this Refund Policy, please contact:

📧 elle@magique-events.com

UNHOLY is operated by MAGIQUE Events.

Every ticket represents a place within a carefully curated event. Our limited capacity means that when you purchase a ticket, that space is being reserved specifically for you.

Thanks for understanding - and we’ll see you in the pit. 🖤